Experience the strength of nature with our exclusive, limited-edition holistic lifestyle products.
Experience the strength of nature with our exclusive, limited-edition holistic lifestyle products.
At the heart of the Sacred Lotus Collection is a commitment to harmony, health, and holistic living and beauty. Our luxury lifestyle and skincare line, crafted in small batches for quality and purity, embodies a lifestyle of natural care and conscientious living. Utilizing herbal ingredients in our butters and oils known for their effectiveness on sensitive skin and conditions like eczema and hidradenitis suppurativa, each product is made with utmost care, ensuring the highest standards of efficacy without synthetic additives. Beyond skincare, Sacred Lotus Collection is dedicated to "Beauty That Gives Back," supporting community health initiatives with every purchase. Embracing Sacred and lifestyle products Lotus means choosing a lifestyle that values sustainability, health, and communal well-being, celebrating beauty that nurtures and restores both the individual and the community.
At Sacred Lotus Collection, we prioritize the purity and potency of nature in every product we create. Our formulations are carefully crafted using only the finest natural ingredients, chosen for their proven effectiveness and gentle touch on sensitive skin. Our key ingredients include soothing plant oils such as jojoba and hemp, alongside powerful antioxidant-rich extracts and butters like cupuacu, mango, shea, cocoa, and propolis. These components are particularly effective in addressing challenging skin conditions such as excessive dryness, eczema and hidradenitis suppurativa. We are committed to evolving towards fully ethical and sustainable sourcing, ensuring that our skincare products not only nurture your skin but also respect and protect our planet.
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Do you have questions about our products? Do you need help in designing your skin care regimen? Drop us a line, and we'll get back to you as soon as possible.
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So please allow up to 5 business days for your order to be processed
All orders are shipped through the United States Postal Service (USPS). After your package is prepared, you will receive an email from containing your tracking details. We currently offer shipping within the United States and to a select number of international destinations. At this moment, we are not expanding our shipping locations.
Please note, we may not be able to refund or replace packages that are stolen, so it's important to arrange for your package to be delivered to a secure location.
If the temperature in your area ranges from 75 to 95 degrees, our insulated shipping can help prevent your butters from melting. However, in the unlikely event that they do melt even with insulation, we offer a refund or replacement. If you opt for regular shipping when temperatures are above 75 degrees, it will be assumed that you are okay with the possibility of receiving melted butter. We recommend against purchasing whipped, unmelted butter if temperatures are consistently above 95 degrees, as it is likely to melt despite insulation.
Our insulated packages, which include cold packs, are shipped in silver heat-resistant mailers and are frozen for 24 to 48 hours before they are picked up by the post office. This preparation can delay tracking updates. It's normal for the cold pack to thaw by the time you open your package, so the inside may be cool but not frozen.
Please note that while our insulated mailers and cold packs aim to keep products in good condition during transit, they can’t keep items cool indefinitely if left in a hot mailbox or on a doorstep. Complaints about melting usually occur when packages sit in hot conditions for extended periods.
To minimize the risk of melting, please consider these strategies:
We provide a 30-day return policy for all products that remain unopened and unused. If you are not satisfied with your purchase, please reach out to us within 30 days of receiving your order, and we will help you with the return process.
We offer replacements or full refunds for incorrect orders and products that arrive spilled or damaged. If you encounter any of these issues, simply email us photos of the problematic items at info@sacredlotus.com. In some cases, we might ask you to return the items. If so, we'll provide a prepaid shipping label to cover the cost.
Please note, we cannot always replace stolen packages, so make sure your delivery location is secure. We do not require signatures for delivery.
Our shipments are sent via USPS, and although it's rare, sometimes deliveries can be delayed. If your package seems lost, we'll wait 2 weeks from the last USPS tracking update before we issue a refund or send a replacement.
Since our whipped butters are handmade, you might notice some variation in how full the containers appear. This variation is due to differences in how much the batches whip up but doesn't mean you're receiving less product. Each container is consistently filled by weight, not volume.
We do not refund or reship melted products if regular shipping is chosen, as the butter remains effective and usable. If it arrives melted, simply refrigerate it until it hardens, then let it return to room temperature in a cool room for a denser, cream-like consistency.
If you've chosen insulated shipping and your product still arrives melted, we offer either a partial refund if you keep it, or you can opt for a replacement or full refund if you return it, with a prepaid shipping label provided.
Unfortunately, we cannot offer exchanges for products based solely on scent preferences. We understand that everyone's skin and preferences are unique, which is why we offer a diverse range of products tailored to various skin concerns, including those for sensitive skin.
The majority of our products are vegan and cruelty-free, with the exception of items that contain propolis, honey, or beeswax. We are committed to using only the highest quality ingredients that are kind to your skin and the environment.
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